Voice over Internet Protocol (VoIP) systems are becoming increasingly popular for businesses that need to have reliable, cost-effective communication solutions. One of the most important features of a VoIP system is an Interactive Voice Response (IVR) system, which is designed to help companies manage their calls efficiently. A multi-level IVR can be a great benefit… Continue reading What kind of businesses can benefit the most from a multi-level IVR in their VoIP system?