Leading Copier Dealers for color laser printers, digital color copiers, office copiers, large format printers, engineering copiers, cad plotters, fax machines, supplies for business in NJ NY - Electronic Office Systems Copier Dealers in New Jersey offers color laser printers, color copiers, digital copiers, office copiers, cad plotters, large format printers, engineering copiers, fax machines and more to business large and small primarily in Northern New Jersey, New York City and Rockland County areas. Find out about copier leasing and browse supplies such as discount ink cartridges, copier toner, laser toner cartridges, micr toner, as well as plotter supplies and fax machine supplies.
 

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How Are We Doing?




Sales
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Good
Satisfactory
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1.  Did our Consultant follow through with everything mutually agreed upon?
2.  Is our Consultant contacting you frequently enough?
3.  Has our equipment solution met your expectations and stated requirements?
4.  Has our Consultant presented our complete product line?  Color Copiers/Printers - Storage/Retrieval Systems - Scanners - Printers - Wide Format Systems - Duplicators - Faxes and Connectivity devices to your LAN Network.
5.  Do your equipment users know how to operate the units?
Service
1.  Are our Technicians professional, courteous and productive?
2.  Do our Technicians leave your work area neat and clean?
3.  How would you rate our response time?
4.  Are issues resolved promptly?
Accounting / Administrative
1.  Are your calls and questions answered promptly, politely and to your satisfaction?
2.  Are our invoices and statements clear and easy to read?
3.  Are calls returned to you when requested?
Post Sales
1.  Are supplies shipped to you in a timely manner? And are the orders accurate?
2.  How was the delivery and installation process when you had received your equipment?
3.  Do our supply representatives contact you frequently enough?
4.  Have our supply professionals alerted you to specials, and our ability to source and provide all your equipment supply needs?
5.  If applicable, how would you rate our web site?
Overall
Do you feel we are putting you, the customer, first?  Would you refer us to others?
How would you rate Electronic Office Systems overall?
What should we do differently?
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